Fly VPN Support
Help with connecting, changing servers and keeping your VPN session stable.
Connection checklist
- Confirm Android has granted Fly VPN permission to create a VPN connection.
- Try the automatic server first, then select a specific server if needed.
- Switch between Wi-Fi and mobile data, then reconnect.
- Make sure the device date and time are set automatically.
- Install the latest available Fly VPN version before reporting a problem.
- In Fly VPN, open Settings → Diagnostic report and upload a report only if you choose to share it.
Contact support
Email support@flyspeed.app with your diagnostic support code, app version and the time the problem occurred. The code looks like FV-XXXX-XXXX.
Do not send passwords, VPN configuration JSON, access tokens or private keys.